Introducing Mungenast Alton Toyota, a reputable car dealership that has been serving customers for years. With a commitment to providing exceptional customer service and a wide selection of vehicles, Mungenast Alton Toyota is the go-to destination for anyone in the market for a new or used car. Known for their knowledgeable sales representatives and seamless buying process, this dealership ensures that customers have a stress-free and enjoyable experience. Their team of professionals, including salespersons like Darren Harris and Evan Wright, prioritize the needs and preferences of each individual, guiding them through the entire purchasing process. Whether it's finding the perfect car or securing the best financing options, Mungenast Alton Toyota is dedicated to meeting and exceeding customer expectations. Trustworthy, reliable, and customer-oriented, this dealership aims to make car buying a memorable experience for everyone.
Amenities and More
- Credit cards
- NFC mobile payments
- In-store shopping
- Repair services
- Oil change
Reviews
Great dealership to work with. While new cars were increasingly hard to find, Kevin worked with me remotely until my vehicle came in. Seamless process, great customer service. Knowledgeable sales reps and financial planning. Daniel was incredibly helpful in picking out extended warranties and what each piece actually meant. Katie was also amazing at helping set up our new Toyota app and settings in the vehicle. Thank you for our new Rav 4 XSE Hybrid!
No sales pressure or unwanted calls from a salesperson after the test drive.Very straightforward answers to all my questions. I was pleased with the asking price. Very competitive price when compared to the nationwide market. Willing to negotiate to make me more comfortable with the final price. Excellent buying experience!
Great place to conduct quick, easy, no pressure business! Need a car? New car salesman Darren Harris was informative and professional. Highly recommend contacting him. Finance officer, worked to ensure we had the best rate available. Very happy with the customer service!
Going the Extra Mile! I want to give a shout out to Alton Toyota located in Alton, IL and specifically, their Finance Mgr., Matt Phillips for going above and beyond. I am from St. Louis, MO and recently bought a 2024 Toyota Prius from a Central Illinois dealership located about 3 hours from St. Louis. (Note: There were no Prius' available for sale locally.) For almost 2 weeks, I have been waiting for the Title paperwork from the IL dealership where the car was purchased—not knowing how to get this information, I called Alton Toyota, located near St. Louis for advice. Even though I did not buy the car from Alton Toyota, the Finance Mgr., Matt, graciously explained exactly what I should do to track down the Title Paperwork for my new car. Talk about customer service and going the extra mile; Alton Toyota, in my book, is a 5-star company, with above & beyond customer service, and one that I will never forget. Thank you, Matt!
1000% will be coming back to Mungenast Alton Toyota when I am ready to buy another truck. My salesman Evan could not have been more helpful along with Erica. They both are really top notch and would recommend working with them, They made the process very simple and easy. By far my best experience buying a truck!
Made 3:20 appointment for Monday for 1st time service. Not in system when I arrived at 3:05. Drove almost an hour to get there. Service lady said they are really behind and seven in front of me. She said my appointment was Tuesday. I told her since Monday was a holiday that would work best for me and that is what we scheduled on phone last week. She said, "you will have a long wait". I told her I am here at my scheduled appointment. 5:00 my car was ready. I mentioned at check out since there is a huge sign, if not happy let us know. I told her and she said too many people make appointments and nothing can be done... . I took my papers and walked out. Not the service I expected for my first service, very disappointed.
Came in back in November to get my car. It was the first one I had ever purchased and Art was wonderful! He explained everything as it was happening and made sure all my questions were answered.
We have purchased several new cars at Alton Toyota. They, especially Evan Wright, make it easy to do business. The new car purchase is solid & the service is excellent. I am satisfied
This dealership is clearly one of the best! So easy to deal with and great customer service! From the point of contact with Amber to inquire about the car , she was so helpful, caring. and understanding. We are from Michigan and wanted to be sure the vehicle was what we wanted and that it not be sold before we made the trip down. Amber met us there and the car was in showroom condition! The sale went so smoothly and everyone there was super friendly.
After getting the car back home we noticed a small vibration with the transmission. We took the car to a dealer in our area to diagnoses the problem. We contacted Kevin the service manager and he was so easy to deal with and took care of the repair in Michigan! I have NEVER had such a great experience with any other dealership! I highly recommend this dealership to anyone including those who may purchase from out of state as they truly care about their customers!! Tom & Cheryl Holbeck
10/10 service department
I didn’t buy my car from here, which I definitely regret but my next one will be from here. Service department is fantastic, very easy to schedule and prompt communication makes it a breeze.
Location
850 E Homer M Adams Pkwy, Alton, IL 62002, United States
Hours
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Updating...
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